CONTACT

Get in touch

Questions, bugs, business inquiries, or partnership opportunities — we read every message. Here is how to reach us and what to expect.

Email Support

Account, billing, or product questions. We respond within 24–48 business hours (CET timezone).

support@flickclaw.com

GitHub Issues

Bug reports, feature requests, or technical discussions. Public repository for transparency.

smouj/flickclaw-cli

Security Reports

Responsible disclosure preferred. Do not send API keys, secrets, or passwords by email.

Report responsibly

Social Media

@flickclaw on X, GitHub, Reddit

Response times

Support email24–48 business hours

GitHub issuesBest-effort, typically <72h

Security reportsPriority, typically <24h

Business inquiries48–72 hours

Business hours: Monday–Friday, 09:00–18:00 CET (Europe/Madrid). Messages received outside business hours will be handled the next business day.

Frequently asked questions

What is the refund policy?

We offer a 14-day money-back guarantee on all Pro subscriptions. If you are not satisfied for any reason, contact support and we will process a full refund. No questions asked.

Can I use FlickClaw agents offline?

Yes. All agents support Ollama export for fully offline operation. Download the agent, export as Ollama format, and run it against your local models with zero internet connectivity required.

Do you offer team or enterprise plans?

We are working on team plans with centralized billing and admin controls. For now, each team member can subscribe individually, or contact us for custom arrangements for teams of 10+.

Which AI frameworks do FlickClaw agents support?

Native exports for OpenClaw, Claude Code, Codex, Cursor, Windsurf, Aider, Ollama, and Hermes. Each agent generates framework-native files — no manual conversion needed.

How often are agents updated?

Agents are versioned and updated regularly. Each agent page shows its version history. Pro subscribers get early access to new agents and updates.

Can I request a custom agent?

Yes. Open a GitHub issue with your use case. We prioritize agent requests based on community demand and technical feasibility.

Before you contact us

Check the FAQ page — many common questions are already answered there.
Check the documentation for setup guides and CLI reference.
Search GitHub Issues — your question might already have an answer.
For bug reports, include: framework version, agent name, expected vs actual behavior, and steps to reproduce.